Johnstown Introduces New Accessible Transportation Service For Residents

August 1, 2023 - Johnstown, Colorado — Residents in Johnstown now have access to a free shared-ride service through Via Mobility Services. 

The Via Mobility transportation service is available to residents who are physically unable to drive or are 60 years of age or older that must rely on others for transportation to work, appointments, shopping, etc. Via Mobility's drivers escort each rider door-to-door and can assist them on and off the bus as needed. Via Mobility's buses are also equipped for paratransit service.

Eligible residents can book rides up to seven days in advance for free after they register with Via as a rider. As Via Mobility is a ride-share service, riders can expect to share the bus with other passengers on their journeys. If a ride is not available during a desired time or does not travel where a resident needs to go, family and friends of eligible residents may be eligible to apply for mileage reimbursement as part of this program. 

Quick Facts 

Who's eligible for rides with Via Mobility?

Any Johnstown resident can schedule free rides with Via Mobility if they:

• Are physically unable to drive OR
• Are 60 years of age or older

Residents in Ault, Fort Lupton, Gilcrest, Hudson, Keenesburg, Nunn, Platteville and much of unincorporated Weld County can also schedule rides with Via Mobility if they meet either of the above requirements, so tell your friends and family!

How do I book a ride?

Rides with Via Mobility Services can be booked up to 7 days in advance. 

To book a ride with Via Mobility Services, you'll first need to fill out a Client Intake Form to register as a rider. You can do this online, or by contacting Via Mobility via phone (303-444-3043) or email (mobilityspecialist@viacolorado.org). 

Once you're registered as a rider, you'll be able to request rides via their online Self Service Portal or via phone. 

What if I can't get a ride when/where I need one?

If a ride is not available when you need one or doesn't travel where you need it to go, family or friends that assist you with transportation may be eligible to apply for mileage reimbursement. Contact Via Mobility Services for more details. 

If the rides are free, who's paying for this?

Via Mobility Services in a private nonprofit organization that is funded through a combination of donations, grants, and service contracts. The Town of Johnstown signed an agreement with Weld County and several municipalities in the region, with each community agreeing to pay a portion of the program's total cost in order to offer free Via Mobility transit service to eligible residents throughout the area.

Johnstown residents join community members in Ault, Fort Lupton, Gilcrest, Hudson, Keenesburg, Nunn, Platteville and much of unincorporated Weld County in being able to benefit from Via Mobility transit service. 

Johnstown will pay a portion of the program's total cost, sharing the cost with Weld County and the eight other municipalities that have requested to be part of the program. Some of the program cost is also being paid for via Weld County's grant-supported Multimodal Transportation and Mitigation Options Fund (MMOF). 

Via Mobility Services is a nonprofit organization that is funded through donations, grants, and service contracts. Rides are always free and riders are never required to donate in order to receive service. To learn more about Via Mobility Services, visit viacolorado.org. 

For more information about the Via Mobility program in Johnstown, check out this press release. 

###