Utilities Department

Town of Johnstown Utilities Department

The Utilities Department is committed to providing excellent customer service while maintaining safe and reliable infrastructure related to Town water and sewer processes. Utilities handles water distribution, sewer collection, the water plant, and the waste water treatment plants.

Town Utilities serves Town of Johnstown residents through:

  • Daily maintenance and operation of Town water plant(s) and waste water plant facilities
  • Innovation and management of capital improvement projects related to the water and sewer fund which allows the Town to better serve existing residents and plan for future growth
  • Maintaining a number of lift stations throughout Town
  • Maintaining and replacing water and sewer lines throughout the Town's growth management area

After Hours (5pm-8am & weekends)

Utilities emergency services are provided free of charge to residences within the Town of Johnstown around the clock for problems related to Town water and Town sewer/drainage issues. Typical emergency calls are: Water line breaks; Sewer stoppages; Storm events, like street flooding or fallen trees in road.

After 5:00 P.M. or weekends, please call the numbers shown below for the corresponding emergencies:

  • Water/wastewater issues with taste/odor: 970.324.4108
  • All other issues related to water, sewer, streets, drainage, parks and cemetery issues: 970.324.4108

**Please leave a message if the phone is not answered, and an on-call person will call you back within 15 minutes.

Fees & Right of Way Permits

For a complete copy of the Town's fee schedule, please visit johnstown.colorado.gov/feeschedule
You will find information related to water fees on page 7-10 and information related to sewer fees on page 6-7

To submit a Right of Way Work Permit, please visit the Public Works Department page johnstown.colorado.gov/publicworks
Email the permit application to rowpermits@johnstownco.gov.