Ellen Hilbig, Utilities Director
Utility Billing & Transfer Service
Town of Johnstown Utilities Department
The Utilities Department is committed to providing excellent customer service while maintaining safe and reliable infrastructure related to Town water and sewer processes. Utilities handles water distribution, sewer collection, the water plant, and the waste water treatment plants.
Town Utilities serves Town of Johnstown residents through:
- Daily maintenance and operation of Town water plant(s) and waste water plant facilities
- Innovation and management of capital improvement projects related to the water and sewer fund which allows the Town to better serve existing residents and plan for future growth
- Maintaining a number of lift stations throughout Town
- Maintaining and replacing water and sewer lines throughout the Town's growth management area
After Hours (5pm-8am & weekends)
Typical after hours emergency calls are related to water line breaks, sewer stoppages and storm events, such as street flooding or fallen trees in road.
From 5PM to 8AM Monday-through Friday or on weekends, please call the numbers shown below for the corresponding emergencies with Public Works and Utilities:
Water and sewer issues (Utilities) after hours, call:
Streets, drainage, parks, and more after hours Public Works issues, call:
**Please leave a message if the phone is not answered, and an on-call person will call you back within 15 minutes.
Fees & Right of Way Permits
Click here for a complete copy of the Town's fee schedule.
You will find information related to water fees on page 7-10 and information related to sewer fees on page 6-7
To submit a Right of Way Work Permit, please visit the Public Works Department page.
Email the permit application to firstname.lastname@example.org.